Pricing

Simple, transparent pricing

Choose the plan that fits your needs. All plans include a 14-day free trial.

Monthly Annual
Annual billing saves ~17%
Team monthly: $15/mo
Team annual: $150/yr
Save $30/year ($15 × 12 = $180 → $150)
Save 17%
Starter

$9 /month

Perfect for small teams

  • Manage 1 site
  • Superadmin + 2 teammates
  • 10GB storage
  • Unlimited conversations
  • Live chat widget
  • Image uploads (bi-directional)
Most Popular
Team

$15 /month

Best for growing teams

  • Manage 5 sites
  • Superadmin + 6 teammates
  • 50GB storage
  • Unlimited conversations
  • Live chat widget
  • Image uploads (bi-directional)
  • Video & PDF uploads
  • In-chat CSAT ratings
Business

$35 /month

For larger organizations

  • Manage 20 sites
  • Unlimited teammates
  • 200GB storage
  • Unlimited conversations
  • Live chat widget
  • Image uploads (bi-directional)
  • Everything in Team, plus:
  • White label
  • Dedicated support

All plans include

14-day free trial
Unlimited conversations
Live chat widget
Internal notes
Live stats dashboard
Per-agent throttle
Email support

Frequently asked questions

What happens after the free trial?

When you sign up we ask for payment details to activate your 14‑day free trial, but you will not be charged immediately. If you cancel before the trial ends, no payment will be taken; otherwise your card will be charged at the end of the trial period.

Can I change plans later?

Yes! You can upgrade or downgrade at any time. Changes take effect immediately, and we will prorate the difference.

Where is my data hosted?

Your data is securely hosted on our managed infrastructure in the EU with enterprise-grade security, automatic backups, and a 99.9% uptime guarantee. We handle all maintenance and updates for you.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal for Business plans.

Can I remove the sapat.chat branding?

Yes! The Business plan includes white label functionality, allowing you to remove all sapat.chat branding and customize the chat widget to match your brand.

What is the difference between annual and monthly billing?

Annual billing saves you 17% compared to monthly billing. For example, the Team plan is $15/month or $150/year (instead of $180/year if paid monthly).

All prices in USD. No hidden fees. Cancel anytime.

Have questions? Contact our sales team →