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Pricing

Simple, transparent pricing

Choose the plan that fits your needs. All plans include a 14-day free trial.

Monthly Annual
Annual billing saves ~17%
Team monthly: $15/mo
Team annual: $150/yr
Save $30/year ($15 × 12 = $180 → $150)
Save 17%
Starter

$9 /month

Perfect for small teams

  • Live chat widget
  • Shared inbox & tickets
  • Email replies from the inbox
  • Knowledge base
    • Usage limits
  • Websites: 1 site
  • Seats: Superadmin + 2 teammates
  • 10GB storage
Start free trial
Most Popular
Team

$15 /month

Best for growing teams

  • Live chat widget
  • Shared inbox & tickets
  • Email replies from the inbox
  • Knowledge base
    • Usage limits
  • Websites: 5 sites
  • Seats: Superadmin + 6 teammates
  • 50GB storage
  • Video & PDF uploads
  • In-chat CSAT ratings
Start free trial
Business

$35 /month

For larger organizations

  • Live chat widget
  • Shared inbox & tickets
  • Email replies from the inbox
  • Knowledge base
    • Usage limits
  • Websites: 20 sites
  • Seats: unlimited
  • 200GB storage
    • Everything in Team, plus
  • White label
  • Dedicated support
Start free trial

All plans include

14-day free trial
Unlimited conversations
Live chat widget
Shared inbox + tickets
Knowledge base
Image uploads (bi-directional)
Internal notes
Live stats dashboard
Workload limits (max concurrent chats per agent)
Email support

Prevent agent overload by capping how many chats each agent can handle at once.

Save thousands by simplifying your support stack

If you’re paying separately for chat, a shared inbox, and ticketing, you’re probably overpaying.

Already using Jira for engineering too? Keep it. This example uses Zendesk for ticketing because many teams do.

Choose a scenario
Example stack (3 agents) List price
Intercom Essential chat (3 × $29/seat/mo) $87/mo
Help Scout Standard knowledge base (3 × $25/user/mo) $75/mo
Zendesk Support Team tickets (3 × $19/user/mo) $57/mo
Total $219/mo (≈ $2,628/yr)
Important
Illustrative math using public list prices for 3 agent(s). Real bills vary by add-ons, usage, and seats. The point is: support shouldn’t require three subscriptions to feel "complete".
Want a quick fit check? Book a demo

Frequently asked questions

What happens after the free trial?

When you sign up we ask for payment details to activate your 14‑day free trial, but you will not be charged immediately. If you cancel before the trial ends, no payment will be taken; otherwise your card will be charged at the end of the trial period.

Can I change plans later?

Yes! You can upgrade or downgrade at any time. Changes take effect immediately, and we will prorate the difference.

Where is my data hosted?

Your data is securely hosted on our managed infrastructure in the EU with enterprise-grade security, automatic backups, and a 99.9% uptime guarantee. We handle all maintenance and updates for you.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal for Business plans.

Can I remove the sapat.chat branding?

Yes! The Business plan includes white label functionality, allowing you to remove all sapat.chat branding and customize the chat widget to match your brand.

What is the difference between annual and monthly billing?

Annual billing saves you 17% compared to monthly billing. For example, the Team plan is $15/month or $150/year (instead of $180/year if paid monthly).

All prices in USD. No hidden fees. Cancel anytime.

Have questions? Contact our sales team →