Features

Human-first support tools

Everything you need to build meaningful customer relationships

Human Live Chat

Real conversations with your team. Features include typing indicators, read receipts, and file sharing to make every interaction feel personal.

  • Real-time messaging
  • Typing indicators
  • File attachments

Ticket Management

Organize customer requests with a simple, intuitive ticket system. Assign, prioritize, and track every conversation to ensure nothing falls through the cracks.

  • Smart assignment
  • Priority tagging
  • Conversation history

Helpdesk Tools

Everything your support team needs: knowledge base, canned responses, and team collaboration tools to provide consistent, high-quality support.

  • Knowledge base
  • Canned responses
  • Team collaboration

Minimal UI

Clean, distraction-free design helps your team focus on what matters most: building meaningful customer relationships.

  • Distraction-free
  • Fast performance
  • Accessible design

Customer Feedback

Collect valuable feedback with CSAT ratings and email transcripts. Understand what your customers love and where you can improve.

  • CSAT ratings
  • Feedback analysis
  • Custom templates

Secure & Private

Enterprise-grade security with JWT authentication and encrypted connections. Your customer data is protected with industry-leading standards.

  • SSL encryption
  • GDPR compliant
  • Data privacy
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